Microsoft Advertising empowers the largest advertisers around the world to reach their maximum potential through digital advertising solutions on the Microsoft Advertising platform. If you are passionate about online advertising, have a growth mindset, and love building great relationships with customers, then you will feel right at home in our team.

As a Senior Account Manager, you will manage your own portfolio of advertisers, driving both revenue and client satisfaction by ensuring our Microsoft Advertising offering is valued and understood, linking customers’ needs and objectives to our solutions, and building personable and trusting relationships that increase customer satisfaction. The Account Manager is a core member of the account team, focused on driving data-driven optimisations aligned with client needs, executing campaigns, and driving solid coordination of internal resources for excellence in the execution of core tasks, account transitions, and client account health.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.  

Starting January 26, 2026, Microsoft AI (MAI) employees who live within a 50- mile commute of a designated Microsoft office in the U.S. or 25-mile commute of a non-U.S., country-specific location are expected to work from the office at least four days per week. This expectation is subject to local law and may vary by jurisdiction.

• You will ensure account health by proactively monitoring all activities, while seeking feedback to grow more of their business and creating long-term strategies to improve the client experience. You’ll also establish the business value of Microsoft’s advertising solutions by proactively developing a solid, comprehensive understanding of clients’ marketing needs and delivering advertising solutions as part of their overall marketing strategy.
• You will leverage relationships with key client contacts and seek both formal and informal feedback to acquire, retain, and grow more of their business. You will identify and understand the drivers of satisfaction, help create long-term strategies to maintain client satisfaction, anticipate issues and risks, identify drivers of dissatisfaction, determine the root cause of problems, and remove blockers. You’ll establish recovery action plans to improve the client’s overall experience.
• You will adopt Microsoft sales strategies as you proactively leverage Unified Client Management (CRM) tools to increase performance, satisfaction, and upsell opportunities. You’ll also generate business and upsells by developing value-proposition presentations and specialised business plans for clients.
• You will proactively develop a comprehensive understanding of clients’ marketing needs and their competition to anticipate their needs and deliver new insights to them. You’ll also proactively own and elevate relationships throughout multiple levels at the customer’s organisation.
• You will act as a thought leader on industry trends, technology, and KPIs. You’ll also leverage competitive knowledge to elevate the client’s success and create solutions that increase revenue.
• You will create a collaborative, trust-based work environment where differences in communication style are considered, and the perspectives of others are respected and valued. You’ll demonstrate Microsoft’s culture of inclusiveness and diversity at all times and contribute to the success of others by promoting mutual learning.

Required Qualifications:

• Master of Business Administration (MBA) Degree in Sales, Marketing, or related field AND relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising)
  • OR Bachelor’s Degree in Sales, Marketing, or related field AND work experience (e.g., sales, advertising, or marketing with a focus on digital advertising)
  • OR relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising)
  • OR equivalent experience.
• Fluency in German and English.
• Paid search experience.

Preferred Qualifications:

• Excellent communication and presentation skills.
• Demonstrated ability to consistently meet or exceed revenue goals or targets.
• Proven ability to understand customer needs and create and deliver customised, customer-focused pitches and solutions.
• Solid analytical skills.
• Solid knowledge of the online advertising industry, trends, and customers’ needs.
• Passion and curiosity for technology as an enabler for customer and company growth.
• Ability to travel up to 25%, as appropriate.
• Ability to embody our culture and values.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Microsoft Advertising (MSA) empowers the largest advertisers around the world to reach their maximum potential through digital advertising solutions on the Microsoft Advertising platform. We are seeking top performing Account Executives with digital advertising experience who can drive revenue and increase customer satisfaction by developing and cultivating strategic client relationships and delivering customized solutions aligning to the client’s advertising needs. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

As an Account Manager (AM), you will enable Microsoft to better serve clients by applying obsession with what clients care about and need, ensuring our Microsoft Advertising story is valued and understood, and building and maintaining strong trusted-advisor relationships with day-to-day practitioner contacts at advertiser/agency. You will drive both revenue and client satisfaction across MSA’s performance solutions and as a core member of the account team, this opportunity will allow you to focus on driving data-driven optimizations aligned with client needs, executing campaigns and driving strong coordination or internal resources for excellence in execution of core tasks, account transitions, and client account health.  You will be required to work 4 days a week in the Dublin office if you live within 25 miles.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.  

• Your Account Planning & Management activities include planning with Purpose Through Client Planning as you will partner with the teams, including AEs, Specialist team to develop and execute MSA account plan, leveraging winning sales strategies replicated across clients and client types.​ 
• You will learn about the client’s business drivers, compelling events, seasonality of business to identify opportunities to optimize consumption and partner with the Account Executive in development of sales plans for the client. Goals focus on Search and incubation product growth, as well as cross Microsoft opportunities and share accountability with the Account Executive and the team.
• As part of client engagement activities, you will influence existing Digital Marketing Managers and Directors, Digital Buying Groups and always leads with insights and data and tailor content and messages about ways to grow and optimize campaigns to increase business results as you influence Stakeholders and Decision Makers by sharing data insights and product demonstrations, bring to life how MSA can increase business results.
• As a disciplined Seller, you will optimize the existing book of client business to achieve sales targets and deliver excellent sales hygiene, consistently execute against pipeline, opportunity management, and revenue goals. Uses a solution selling mindset to identify across Microsoft opportunities that deliver end-to-end beneficial client outcomes as well as bring the best resources to overcome blockers and ensure success.
• You will support the Account Executive in building a negotiation plan to ensure smooth closing and timely renewal of contracts.
• You will maintain a positive approach during difficult objections & negotiations and ​demonstrate expertise in MSA’s features and incentives, including incubations products. Able to upsell and increase consumption of existing products, identify winning sales strategies, package them for efficiency and replicate them across similar client types.

• Bachelor’s Degree in Sales, Marketing, or related field AND solid relevant work experience (e.g., Sales, Advertising, or Marketing with a focus on digital advertising)

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.