We are seeking a Sales Excellence Manager who is passionate about combining strategic planning, analytical acumen, and tactical execution to maximize the effectiveness of our Small & Medium Business (SMB) Advertising Sales team.

In this role, you will be a trusted advisor to both the General Manager and Operations Leader of SMB Sales and will need to understand all aspects of their business, including the industry and competitive landscape in their verticals, the playbook for winning market and mindshare, and the resources needed to drive this plan. This role enables Sales with programs, tools, processes, and insights as a competitive differentiator and driver of growth. This opportunity will allow you to balance leading, doing, and influencing, in close partnership with a matrixed partner set. This is a unique position from which to drive thought-leadership, connection, and executional excellence to our key stakeholders. Sales Excellence Managers are adaptive, balance big-picture thinking with a keen eye for details, are energized by inclusive collaboration, and continually raise the bar with world-class operational excellence.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.  

Starting January 26, 2026, Microsoft AI (MAI) employees who live within a 50- mile commute of a designated Microsoft office in the U.S. or 25-mile commute of a non-U.S., country-specific location are expected to work from the office at least four days per week. This expectation is subject to local law and may vary by jurisdiction.

Required Qualifications:

• 4+ years experience in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field OR equivalent experience.
• 3+ years of experience using data to drive business outcomes or inform business decisions.
• 3+ years of experience managing relationships with stakeholders, clients, and/or customers.

Preferred Qualifications:

• Bachelor’s Degree in a related field.
• 3+ years managing projects, including planning, managing timelines, and tracking progress, and/or change management experience.
• Solid understanding of the online advertising ecosystem.
• 4+ years managing programs across a matrixed stakeholder set, including planning, managing timelines, tracking progress, and change management experience.
• 4+ years of experience with data-based storytelling that has impacted organizational strategy.
• 4+ years of experience in strategic business planning, including market analysis, resource modeling, and service level definition.
• 3+ years of experience developing incentive or performance acceleration programs with measurable uplift in key metrics.

#MicrosoftAI #MicrosoftAdvertising

Sales Excellence IC4 – The typical base pay range for this role across the U.S. is USD $106,400 – $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 – $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Microsoft Advertising is at the forefront of the digital advertising industry, providing top advertisers worldwide with the tools to grow their reach through various online marketing, display, video, and retail solutions. We are looking for a Senior Analytical Lead who is driven by data and its potential to influence business strategies and produce tangible results.

As a Senior Analytical Lead (AL), you will leverage your passion about data to help shape business strategy and drive tactical outcomes. Your work will encompass thought-leading insights and actionable recommendations, that are shared with our customers, to drive outstanding marketing performance and draw increased investment on our platform. Your position will also involve Partner Enablement Program Management, by managing consultants who are producing foundational insights. This opportunity will allow you to combine your deep understanding of the business landscape, sophisticated and innovative analytical techniques and keen visualizations into a compelling data narrative that influences decision-makers. You will leverage your exceptional analytical, problem-solving and partner management skills to bring deep insights to our clients. You will be energized by collaboration and continually raise the bar with world-class analytics experiences.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.  

Starting January 26, 2026, Microsoft AI (MAI) employees who live within a 50- mile commute of a designated Microsoft office in the U.S. or 25-mile commute of a non-U.S., country-specific location are expected to work from the office at least four days per week. This expectation is subject to local law and may vary by jurisdiction.

• Develop Influential Analytics: You will be the industry expert and thought leader and apply a consultative approach to provide expert guidance as well as leverage your comprehensive client knowledge to deliver credible and trustworthy analytics that influence decision makers by positioning compelling opportunities within the context of the MSA value proposition to create demand and evangelize what MSA has to offer.
• Partner Enablement Program Management:  Manages several vendor consultants who are creating foundational insights to help scale insights to an ecosystem of managed partners and clients. Every half is responsible for surveying insights needs and developing a road map for Scaled Insights team.
• Data Analysis:  You will execute complex analyses to resolve analytical challenges, interpret results within a client context and drive forward opportunities with actionable recommendations and be adept at connecting insights with the unique capabilities of Microsoft Advertising products to address client needs.
• Small Medium Business Insights Enablement:  Work directly with Delivery Partners & Advocates to share Scaled Insights deliverables at scale to our SMBs.  Measure the success each month and apply a growth mindset for future opportunities.
• Improvement, Efficiency, and Innovation: You will drive the implementation of methods that create systematic and scalable efficiencies in core work related to analytics and reporting that are reusable and work with tooling PMs to enable scalable efficiencies, readily discoverable insights and self-service that are directed towards meaningful interpretation of data that drives impactful business decisions across teams.
• Collaboration:  You will leverage working relationships within and across internal and client teams to ensure data sources, methodologies and models are high-quality, that analytical tools and processes are appropriately leveraged and that recommendations to clients are data-driven and industry-relevant to consistently drive positive impact as you proactively engage internal and external stakeholders to identify and act on opportunities to leverage resources and solutions that were instrumental to success in similar contexts and consults across industry verticals and client teams on decisions related to analyses and their interpretation.
• Security:  You will maintain expertise in data privacy and governance rules and regulations, know where to seek expertise on such rules and regulations and share personal knowledge of them with peers as needed and identify and address the impact of updated guidance on work activities and results and ensure work activities and results are delivered in alignment with principles and controls.

Required Qualifications:

• 6+ years experience in statistics, mathematics, analytics, data science, engineering, computer science, marketing, business, data analysis and reporting, business intelligence, business and financial analysis, or related field
  • OR equivalent experience.
• 6+ years experience using tools such as PowerBI/Tableau, DAX, R, SQL for data manipulation and visualization on large datasets.
• 5+ years experience in relevant technical domain (e.g., cloud services, security), technical sales, marketing, product management, customer support, or cross-group/cross-functional engineering
  • OR equivalent experience.
• Dynamic and creative critical thinking skills, with an ability to think outside of the box.
• Solid ability to communicate complex analyses to a mix of both technical and non-technical partners and clients.
• Experience managing vendors or consultants who produce insights and sharing at scale.
• Experience in ad domain experience, scaling projects and data management.
• Experience project managing a calendar for four consultants for over 100+ of insights every six months.
• Experience utilizing analytical tools to turn massive, dynamic datasets into actionable insights.
• Comfort and enjoyment with working in ambiguous environments.
• Solid communication skills to work with partners in various areas of Microsoft Advertising.
• Experience pairing data visualization with storytelling to deliver persuasive presentations that influence varying audience levels.
• Experience conducting, interpreting, and clearly communicating measurement analyses (e.g., incrementality, attribution, lift studies) to inform client decisions.
• Experience and proficiency using PowerBI/Tableau, DAX, SQL for data manipulation and visualization. 
• Working knowledge of statistics, predictive modeling and data clustering/classification techniques.
• Infectious sense of enthusiasm, fun, and imagination to contribute to high-performing team culture.
• Comfort working in an agile and constantly-evolving environment while thriving amid ambiguity.
• Ability to travel 25% – 35% (air travel may be required), as appropriate.

Preferred Qualifications:

• 8+ years experience in statistics, mathematics, analytics, data science, engineering, computer science, marketing, business, data analysis and reporting, business intelligence, business and financial analysis, or related field
  • OR equivalent experience.
• 8+ years experience using tools such as PowerBI/Tableau, DAX, SQL for data manipulation and visualization on large datasets.
• 6+ years in a partner or account management/client service/client-facing role.
• 6+ years in a data analysis role with programming experience.
• 5+ years of data storytelling and insights creation experience.
• Experience working with Small Medium Businesses.
• Experience with scaling insights to many clients.
• Working knowledge and familiarity in a combination of the following data manipulation and visualization tools: Python, R, PowerPivot, Microsoft Advertising API.

#MicrosoftAI #MicrosoftAdvertising

Advertising Insights IC4 – The typical base pay range for this role across the U.S. is USD $106,400 – $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 – $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Microsoft AI is pioneering the future of what AI can do and what technology can be. We are a global organization that includes AI research, Copilot, Responsible AI, Privacy and Security, Microsoft Health, Bing Search, Edge Browser, MSN, Shopping, and Microsoft Advertising (MSA). Our mission is to inform, support and empower our consumers with responsible AI. As the monetization arm of Microsoft AI, Microsoft Advertising’s (MSA) vision is to be the best go-to platform to reach people from work to play, with personalized advertising that they love. Our vision in the Small & Midsized Business (SMB) segment is to empower every SMB marketer on the planet to do more.  We are seeking an accomplished Sales Leader with deep digital advertising expertise and practical experience of leading high-scale Sales & Marketing programs to help realize that vision. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. 

As Senior Director, SMB Sales, you will lead the strategy, execution, and performance of Microsoft Advertising’s SMB business in the United States—one of our fastest-growing and most dynamic segments. This role places you at the center of an ambitious transformation as we design and scale the sales and lifecycle programs that will unlock our next wave of growth. You will define the US SMB go-to-market strategy, drive customer success and revenue delivery across both FTE and Delivery Partner sales motions, and ensure our teams execute with clarity, discipline, and impact. In this highly cross-functional role you will influence cross-functional experts across Microsoft Advertising and Microsoft AI (MAI) to evolve our offerings and bring the full value of Microsoft to millions of US small and midsized businesses. As a senior representative of Microsoft Advertising to the SMB ecosystem, you will engage via high‑reach platforms and industry channels to connect with thousands of SMBs and independent agencies—championing their success and framing Microsoft’s leadership in the next era of AI-powered digital advertising. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.  

Starting January 26, 2026, Microsoft AI (MAI) employees who live within a 50- mile commute of a designated Microsoft office in the U.S. or 25-mile commute of a non-U.S., country-specific location are expected to work from the office at least four days per week. This expectation is subject to local law and may vary by jurisdiction.

• Own revenue delivery and customer success for Microsoft Advertising’s SMB business in the United States, consistently surpassing quota and driving durable, highquality growth. 
• Set the strategic direction for US SMB by proactively identifying emerging market opportunities and trends and developing and executing effective territory and market plans; orchestrate crossfunctional alignment and enforce operational accountability with internal teams and delivery partners. 
• Design and scale impactful US sales plays and contribute to global sales play development; ensure rapid adoption and measurable business impact across all seller and partner motions. Scale US incubated programs to global markets. Partner closely with SMB Sales counterparts in International markets and Corporate Sales Management to share best practices and maximize short-term segment performance. 
• Lead US planning and investment strategy, bringing datadriven recommendations, market insight, and best practices to inform headcount, partner footprint, and growth opportunities.  
• Steward of the Business; Lead the US SMB rhythm of business, ensuring worldclass sales rigor, disciplined pipeline management and operational excellence; ensure every decision and customer engagement complies with Microsoft’s values, culture, and Trust code.  
• Serve as the senior SMB Sales Leader for the US territory, accountable for setting and reinforcing performance expectations, assessing the effectiveness of sales mechanics and approaches, and providing clear, vocal feedback to influence execution quality across Agency and Direct Advertiser sales motions. While the role includes evaluating Delivery Partner capabilities, the Sales Leader collaborates closely with Enablement and Learning & Development partners—leveraging their expertise and deferring to them on programmatic changes or skillbuilding recommendations. 
• Build and maintain influential relationships with top SMB clients, independent agencies, and industry associations; lead scaled customer engagement through highreach 1P/3P events, webinars, social media and thought leadership moments.reach 1P/3P events, webinars, social media and thought leadership moments. 
• Own critical escalations, drive customer satisfaction and retention, and develop activation and recovery plans that safeguard revenue and deepen relationships. 
• Influence digital marketing and Agentic AI experiences, partnering with cross-functional teams to create compelling, personalized customer journeys and digital-first experiences for US customers. 
• Champion the voice of the SMB customer and agency ecosystem, synthesizing regional insights to influence Microsoft Advertising and Microsoft AI Product teams on roadmap priorities, platform improvements, and GTM strategy. 
• Accelerate demand generation by supporting comarketing initiatives and integration partnerships that drive highvolume lead generation, acquisition, and funnel growth for Microsoft Advertising. Develop a close partnership with global SMB Acquisition and Lifecycle Marketing partners to maximize US market acquisition outcomes.   

Required Qualifications:

• Bachelor’s Degree in Business Administration, Sales, Marketing, Economics, Engineering, or related field AND 8+ years relevant Sales or Marketing experience with Information Technology products and/or services OR equivalent experience. 

Preferred Qualifications:

• Bachelor’s Degree in Business Administration, Sales, Marketing, Economics, Engineering or related field AND 10+ years relevant Sales or Marketing experience with Information Technology products and/or services
  • OR equivalent experience.
• 10+ years relevant digital advertising sales experience.
• 4+ years working in a large, global matrix.
• 3+ years of experience in strategy and execution of SMB scaled marketing and sales plays. 

#MicrosoftAI #MicrosoftAdvertising

SMB Sales IC5 – The typical base pay range for this role across the U.S. is USD $133,000 – $222,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $170,300 – $239,800 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.