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New York, United States

Principal Software Engineer – Copilot Identity Principal Software Engineer – Copilot Identity

Location
New York, United States
Job Number
200008299-en-3
City
New York
Team
Data, Security & Privacy
Country
United States
Discipline
Software Engineering
Overview

About the Team 

Consumer Copilot Security is at the core of Microsoft’s mission to deliver trusted, human-centered AI experiences. We make security and resilience intrinsic to every Copilot interaction—across devices, platforms, and ecosystems. Our work spans secure identity flows, defenses against emerging threats like prompt injection, and privacy-first systems that scale globally. 

About the Role 

Copilot for consumers depends on a rock-solid identity foundation that makes personalized AI experiences safe and seamless across Windows, Edge, web, and mobile. We’re seeking a hands-on Principal Software Engineer to define and lead the strategy for authentication, authorization, and account systems across Copilot experiences, partnering deeply with Microsoft’s central identity platform and related teams. 

You’ll tackle novel risks at the frontier of agential AI, applying proven solutions and inventing new ones where needed. This role demands a rare blend of deep backend engineering expertise, mastery of modern consumer identity protocols, and the ability to make sound trade-offs between risk and velocity—keeping Copilot moving fast while raising the security and reliability bar. 

Why This Role Matters 

Your work will secure AI experiences for hundreds of millions of users worldwide, shaping how people trust and interact with Microsoft’s most transformative products. If you thrive on solving hard technical problems at scale, influencing architecture across platforms, and building systems that balance speed and trust, this is your opportunity to make a global impact. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

Starting January 26, 2026, MAI employees are expected to work from a designated Microsoft office at least four days a week if they live within 50 miles (U.S.) or 25 miles (non-U.S., country-specific) of that location. This expectation is subject to local law and may vary by jurisdiction.



Responsibilities
  • Identity strategy & architecture: Define the end‑to‑end identity vision for consumer Copilot and MAI, covering user/account models, sign‑in, session management, token issuance/validation, service‑to‑service auth, and cross‑device experiences. 
  • Cross‑surface platform leadership: Drive common authentication/SSO patterns and SDKs for Windows, Edge, web, iOS, and Android; ensure seamless UX and consistent security controls across consumer surfaces and modalities. 
  • Collaborate with product, engineering, security, privacy, and identity teams across Copilot, MAI and IDNA to drive improvements in authentication, identity, and security. Influence technical direction and best practices across a large, distributed system, ensuring alignment and adoption of key initiatives. 
  • Establish, monitor, and continuously improve key authentication metrics across Copilot and MAI. Collaborate with engineering, product, and identity teams to align on a unified ground truth and leverage dashboards for ongoing measurement and root cause analysis 
  • Align with central Microsoft Account roadmaps, influence platform capabilities, and land them in Copilot and MAI consumer scenarios at scale. 
  • Define and document authentication patterns and requirements for AI-powered, agentic flows. Ensure these patterns address novel risks, support secure delegation, and enable safe orchestration of actions across devices and services. 
  • Hands‑on engineering: Ship secure, well‑tested, maintainable code and frameworks that other teams can adopt quickly. 
  • Product mindset: Balance customer experience with consumer-grade security, privacy, and compliance expectations for Copilot. 
  • Work closely with globally distributed teams, managing effective communication, coordination, and project delivery across multiple time zones. Foster strong cross-regional partnerships to drive identity and authentication improvements at scale.


Qualifications

Required Qualifications:

  • Bachelor’s Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
    • OR equivalent experience.

Preferred Qualifications:

  • Master’s Degree in Computer Science or related technical field AND 12+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
    • OR Bachelor’s Degree in Computer Science or related technical field AND 15+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
    • OR equivalent experience.
  • Experience integrating with Microsoft Account, and familiarity with consumer identity features. 
  • Cross‑platform delivery: Shipped identity flows and SDKs across multiple consumer client platforms (Windows, macOS, iOS, Android, web). 
  • Governance & lifecycle: Familiarity with consumer identity lifecycle management and privacy controls. 
  • Privacy/Compliance: Experience embedding privacy‑by‑design and meeting consumer compliance expectations for Copilot-class workloads. 
  • Leadership: Track record mentoring senior engineers and driving adoption of platform standards across many product teams. 

#MicrosoftAI



Software Engineering IC6 – The typical base pay range for this role across the U.S. is USD $163,000 – $296,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $220,800 – $331,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay


This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.




Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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Join Microsoft AI (MAI), the team behind Copilot, Bing, MSN, Microsoft Advertising, and Edge, as we build the next generation of intelligent mobile experiences. We’re looking for a Software Engineer with deep expertise in iOS development to support our mobile foundations. In this role, you will architect, harden, and optimize the core layers of our mobile applications—frameworks, infrastructure, performance pipelines, and reliability systems—that power Copilot and our broader ecosystem across millions of devices.

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Starting January 26, 2026, Microsoft AI (MAI) employees who live within a 50- mile commute of a designated Microsoft office in the U.S. or 25-mile commute of a non-U.S., country-specific location are expected to work from the office at least four days per week. This expectation is subject to local law and may vary by jurisdiction.



Responsibilities
  • Strengthen the core quality and reliability of the app, building guardrails, diagnostics, and automated protections that prevent regressions and ensure consistent performance at scale.
  • Drive optimizations across the app, using deep platform knowledge to identify systemic bottlenecks and implement durable improvements.
  • Partner closely with cross-functional teams (Product, Design, Research, Backend, AI) to translate complex requirements into robust, scalable client-side solutions.
  • Explore and integrate AI-assisted development workflows to improve code quality, reduce iteration time, and enhance developer productivity across the mobile organization.
  • Own critical incident response and long-term remediation, ensuring the app remains stable, observable, and resilient under real-world conditions.


Qualifications

Required Qualifications:

  • Bachelor’s Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
    • OR equivalent experience.
  • 2+ years of professional experience in iOS development using Swift and/or Objective‑C, with strong understanding of iOS frameworks, system behaviors, and performance characteristics.
  • Proven experience building and maintaining large-scale, high-quality mobile applications with complex architecture and long-term maintainability requirements.
  • Solid understanding of mobile system design, including modularization, dependency management, concurrency, memory management, and networking.
  • Demonstrated ability to diagnose and resolve deep technical issues across performance, stability, and reliability dimensions.
  • A growth mindset and willingness to adopt new tools, technologies, and AI-assisted engineering workflows.

Preferred Qualifications:

  • Master’s Degree in Computer Science or related technical field AND 3+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor’s Degree in Computer Science or related technical field AND 5+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
    • OR equivalent experience.
  • Experience designing mobile foundations or platform-level components (e.g., shared frameworks, internal SDKs, architecture patterns).
  • Expertise in performance profiling, crash/ANR root-cause analysis, startup optimization, memory tuning.
  • Experience with cross-platform client engineering (Android, React Native, Flutter, or shared C++ layers) is a plus.
  • Solid communication and collaboration skills, with the ability to influence engineering direction across multiple teams.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.




Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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Join Microsoft AI (MAI), the team behind Copilot, Bing, MSN, Microsoft Advertising, and Edge, as we build the next generation of intelligent mobile experiences. We’re looking for a Software Engineer with deep expertise in iOS development to support our mobile foundations. In this role, you will architect, harden, and optimize the core layers of our mobile applications—frameworks, infrastructure, performance pipelines, and reliability systems—that power Copilot and our broader ecosystem across millions of devices.

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Responsibilities
  • Strengthen the core quality and reliability of the app, building guardrails, diagnostics, and automated protections that prevent regressions and ensure consistent performance at scale.
  • Drive optimizations across the app, using deep platform knowledge to identify systemic bottlenecks and implement durable improvements.
  • Partner closely with cross-functional teams (Product, Design, Research, Backend, AI) to translate complex requirements into robust, scalable client-side solutions.
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  • Own critical incident response and long-term remediation, ensuring the app remains stable, observable, and resilient under real-world conditions.


Qualifications

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  • 2+ years of professional experience in iOS development using Swift and/or Objective‑C, with strong understanding of iOS frameworks, system behaviors, and performance characteristics.
  • Proven experience building and maintaining large-scale, high-quality mobile applications with complex architecture and long-term maintainability requirements.
  • Solid understanding of mobile system design, including modularization, dependency management, concurrency, memory management, and networking.
  • Demonstrated ability to diagnose and resolve deep technical issues across performance, stability, and reliability dimensions.
  • A growth mindset and willingness to adopt new tools, technologies, and AI-assisted engineering workflows.

Preferred Qualifications:

  • Master’s Degree in Computer Science or related technical field AND 3+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor’s Degree in Computer Science or related technical field AND 5+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
    • OR equivalent experience.
  • Experience designing mobile foundations or platform-level components (e.g., shared frameworks, internal SDKs, architecture patterns).
  • Expertise in performance profiling, crash/ANR root-cause analysis, startup optimization, memory tuning.
  • Experience with cross-platform client engineering (Android, React Native, Flutter, or shared C++ layers) is a plus.
  • Solid communication and collaboration skills, with the ability to influence engineering direction across multiple teams.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.




Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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Artificial Intelligence (AI) is transforming the world, and the best is yet to come! At Microsoft AI, we are at the forefront of enhancing AI capabilities and making them accessible to everyone. In this exciting project within the AI and Search team, you will build a platform to provide Large Language Models (LLMs) with up-to-date information from the web to reduce hallucinations, allow answering questions beyond the training data and increase users confidence by returning links that confirm the model’s answer. 

Our team of engineers is dedicated to working on the latest technological trends in Search, AI, Agents, responsible AI, security, and privacy. We strive to take the best ideas and turn them into innovative business strategies and products. 

We are seeking a highly skilled, motivated Software Engineer to evangelize and build APIs that power the agentic web. In this role, you will drive customer focused feature development, onboard partners, and support strategic relationships in a fast-paced environment while maintaining high energy, professionalism, and a passion for innovation. 

The ideal candidate will have technical expertise across the full product lifecycle, preferably in platforms, APIs, and schemas, combined with solid partnership, collaboration, and agile project management skills. In this role, you will be responsible for designing, developing, and deploying products and services to address complex business challenges. The candidate must understand customer technical requirements, quickly collaborate with partners to determine how best to leverage our systems, and translate those requirements into solutions with others in the engineering team. They should be data-driven, able to work independently, remove obstacles, embrace change, and thrive in ambiguous environments. A high level of integrity and a consistent, positive “can-do” attitude are essential, along with the ability to maintain confidentiality of highly sensitive information.

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Starting January 26, 2026, Microsoft AI (MAI) employees who live within a 50- mile commute of a designated Microsoft office in the U.S. or 25-mile commute of a non-U.S., country-specific location are expected to work from the office at least four days per week. This expectation is subject to local law and may vary by jurisdiction.



Responsibilities
  • Work on the delivery of high-quality services that will power AI and Search experiences across products. 
  • Ensure the quality, scalability, reliability, security, and maintainability of services. 
  • Participate in design and code reviews, and contribute to the development of a clean, well-documented codebase. 
  • Stay current with the latest developments in AI, Search and development, and bring innovative ideas and insights to the team. 
  • Help other team members plan and execute technical deliverables with the required quality. 
  • Participate in the success of  internal and external partner relationships. 
  • Coordinate and orchestrate product requirements gathered from partners. 


Qualifications

Required Qualifications:

  • Bachelor’s Degree in Computer Science or related technical field or equivalent experience.
  • Solid experience in designing, developing, shipping and troubleshooting high scale services. 
  • Solid coding, debugging and algorithm design skills. 
  • Expertise in backend technologies such as C, C++, C#, Java, TypeScript, or Python.
  • Familiarity with cloud computing platforms such as Azure, AWS, etc. 
  • Effective communication skills. 
  • Commitment to creating and maintaining an inclusive workplace. 

Preferred Qualifications:

  • Expertise in front-end technologies  
  • Unrelenting focus on driving results through transformational partner experiences.  
  • Prior experience with API platform development.  


#MicrosoftAI #MAI #Bing


This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.




Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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Microsoft AI is redefining what’s possible with intelligent technology. We are building powerful, beautifully designed products that will shape how people live and work in the AI era. As a small, collaborative, and fast-moving team, we support one another to do the best work of our careers—moving quickly, challenging convention, and constantly raising the bar. We are proud not only of what we build, but how we build it. We operate lean, obsess over user experience, and ground every decision in data. We ship frequently, ensuring that your work has immediate and meaningful impact. In a rapidly evolving AI landscape, this role places you at the center of transformative change.

We are seeking a Senior Product Manager to lead Copilot on Mac, shaping the future of AI-powered productivity on macOS. In close partnership with Microsoft AI (MAI) teams, engineering, design, and growth, you will define and deliver the Copilot Mac experience—driving parity, elevating native macOS integration, and unlocking new AI journeys tailored for Mac users. This is an opportunity to directly influence how millions of users interact with AI in their daily workflows.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. We foster a growth mindset, innovate to empower others, and collaborate to achieve shared goals. Our culture is built on respect, integrity, accountability, and inclusion—so everyone can thrive at work and beyond.



Responsibilities
  • Define and drive the product roadmap for Copilot on Mac, aligning with Microsoft AI (MAI) vision and cross-surface priorities.
  • Deliver full feature parity with other Copilot surfaces while elevating native Mac experiences and OS-level integration.
  • Identify and prioritize user pain points through data, research, and experimentation to improve engagement, retention, and monetization.
  • Partner closely with Engineering, Design, Data , Growth, and cross-functional AI platform teams to ship high-quality features at speed.
  • Lead end-to-end product execution: write clear PRDs, define success metrics, manage trade-offs, and ensure timely delivery.
  • Drive experimentation (A/B testing, flighting) and leverage insights to continuously optimize user journeys.
  • Champion macOS-native innovation, including deep OS integrations and differentiated AI experiences
  • Build scalable processes to enable cross-squad collaboration and position Copilot Mac as a first-class platform.


Qualifications

Required Qualifications:

  • Bachelor’s Degree AND 5+ years experience in product/service/program management or software development
    • OR equivalent experience. 
  • 5+ years of product management experience, preferably in consumer software, AI-powered products, or platform ecosystems.
  • Proven track record of shipping complex, cross-functional features from concept to launch.
  • Solid understanding of AI-powered product experiences and their application in real-world user workflows.
  • Experience working closely with engineering teams and understanding technical architecture, APIs, and system constraints.
  • Data-driven mindset with experience defining KPIs and running experiments.
  • Excellent communication skills with the ability to influence stakeholders across disciplines.
  • Strong user empathy and product intuition, with attention to UX quality and detail.
  • Ability to thrive in a fast-paced, ambiguous environment and drive clarity across teams.

Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:
 
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

#MicrosoftAI  


This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.




Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.  

 

Starting January 26, 2026, Microsoft AI (MAI) employees who live within a 50- mile commute of a designated Microsoft office in the U.S. or 25-mile commute of a non-U.S., country-specific location are expected to work from the office at least four days per week. This expectation is subject to local law and may vary by jurisdiction.



Responsibilities
  • Business Partnership and Enablement
    • Drives sales growth through business and portfolio planning. Analyzes the market outlook and leverages business insights that benchmark performance and makes suggestions on current and future actions based on key drivers, opportunities, and/or risks. Supports the integration, alignment, and execution of the actions defined in plans.
  • Enables Sales Motion Strategy
    • Enables sales teams to execute on strategies for opportunity management (e.g., up-sell, cross-sell, renewal, recapture). Contributes to operationalizing prioritized sales plans and industry solutions. Identifies opportunities to generate new business and accelerate the closing of existing opportunities.
  • Sales Coaching for Growth and Success
    • Coaches and builds relationships with sales team on executing key priorities. Engages sales managers to become more effective coaches to front-line sellers. Helps sales team achieve increased individual and team knowledge, sales capability, and collaborative selling efforts.
    • Also contributes to optimizing sales team processes and utilization of sales tools and reporting.
  • Leverages Insights & Reporting
    • Contributes to analytics on key revenue drivers (e.g., by vertical/product/geo). Leverages reporting and analytical capabilities to generate data-based insights and enable visibility into revenue and forecast for sellers, sales managers, leaders, and partners.
  • Driving Sales Process Discipline
    • Instills process discipline, consistency, adherence to standards and excellence in execution, and shares best practices within their team.
    • Holds sales managers accountable for account plan quality, completeness, and pipeline health.
  • Extending Executive Capacity
    • Represents as an internal advocate and an extension of Sales leadership. Advises on and contributes to various aspects of business management (e.g., employee engagement, resource allocation, change management, building high-performing teams) in collaboration with leadership and cross-functional teams.
  • Program Management
    • Leads and/or participates in the design, build, launch and run of global strategic programs.
  • Culture & Values


Qualifications

Required Qualifications:

  • 4+ years experience in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field OR equivalent experience.
  • 3+ years of experience using data to drive business outcomes or inform business decisions.
  • 3+ years of experience managing relationships with stakeholders, clients, and/or customers.

 

Preferred Qualifications:

  • Bachelor’s Degree in a related field.
  • 3+ years managing projects, including planning, managing timelines, and tracking progress, and/or change management experience.
  • Solid understanding of the online advertising ecosystem.
  • 4+ years managing programs across a matrixed stakeholder set, including planning, managing timelines, tracking progress, and change management experience.
  • 4+ years of experience with data-based storytelling that has impacted organizational strategy.
  • 4+ years of experience in strategic business planning, including market analysis, resource modeling, and service level definition.
  • 3+ years of experience developing incentive or performance acceleration programs with measurable uplift in key metrics.

#MicrosoftAI #MicrosoftAdvertising



Sales Excellence IC4 – The typical base pay range for this role across the U.S. is USD $106,400 – $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 – $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay


This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.




Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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Overview

We are seeking a Sales Excellence Manager who is passionate about combining strategic planning, analytical acumen, and tactical execution to maximize the effectiveness of our Small & Medium Business (SMB) Advertising Sales team.

 

In this role, you will be a trusted advisor to both the General Manager and Operations Leader of SMB Sales and will need to understand all aspects of their business, including the industry and competitive landscape in their verticals, the playbook for winning market and mindshare, and the resources needed to drive this plan. This role enables Sales with programs, tools, processes, and insights as a competitive differentiator and driver of growth. This opportunity will allow you to balance leading, doing, and influencing, in close partnership with a matrixed partner set. This is a unique position from which to drive thought-leadership, connection, and executional excellence to our key stakeholders. Sales Excellence Managers are adaptive, balance big-picture thinking with a keen eye for details, are energized by inclusive collaboration, and continually raise the bar with world-class operational excellence.

 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.  

 

Starting January 26, 2026, Microsoft AI (MAI) employees who live within a 50- mile commute of a designated Microsoft office in the U.S. or 25-mile commute of a non-U.S., country-specific location are expected to work from the office at least four days per week. This expectation is subject to local law and may vary by jurisdiction.



Responsibilities
  • Business Partnership and Enablement
    • Drives sales growth through business and portfolio planning. Analyzes the market outlook and leverages business insights that benchmark performance and makes suggestions on current and future actions based on key drivers, opportunities, and/or risks. Supports the integration, alignment, and execution of the actions defined in plans.
  • Enables Sales Motion Strategy
    • Enables sales teams to execute on strategies for opportunity management (e.g., up-sell, cross-sell, renewal, recapture). Contributes to operationalizing prioritized sales plans and industry solutions. Identifies opportunities to generate new business and accelerate the closing of existing opportunities.
  • Sales Coaching for Growth and Success
    • Coaches and builds relationships with sales team on executing key priorities. Engages sales managers to become more effective coaches to front-line sellers. Helps sales team achieve increased individual and team knowledge, sales capability, and collaborative selling efforts.
    • Also contributes to optimizing sales team processes and utilization of sales tools and reporting.
  • Leverages Insights & Reporting
    • Contributes to analytics on key revenue drivers (e.g., by vertical/product/geo). Leverages reporting and analytical capabilities to generate data-based insights and enable visibility into revenue and forecast for sellers, sales managers, leaders, and partners.
  • Driving Sales Process Discipline
    • Instills process discipline, consistency, adherence to standards and excellence in execution, and shares best practices within their team.
    • Holds sales managers accountable for account plan quality, completeness, and pipeline health.
  • Extending Executive Capacity
    • Represents as an internal advocate and an extension of Sales leadership. Advises on and contributes to various aspects of business management (e.g., employee engagement, resource allocation, change management, building high-performing teams) in collaboration with leadership and cross-functional teams.
  • Program Management
    • Leads and/or participates in the design, build, launch and run of global strategic programs.
  • Culture & Values


Qualifications

Required Qualifications:

  • 4+ years experience in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field OR equivalent experience.
  • 3+ years of experience using data to drive business outcomes or inform business decisions.
  • 3+ years of experience managing relationships with stakeholders, clients, and/or customers.

 

Preferred Qualifications:

  • Bachelor’s Degree in a related field.
  • 3+ years managing projects, including planning, managing timelines, and tracking progress, and/or change management experience.
  • Solid understanding of the online advertising ecosystem.
  • 4+ years managing programs across a matrixed stakeholder set, including planning, managing timelines, tracking progress, and change management experience.
  • 4+ years of experience with data-based storytelling that has impacted organizational strategy.
  • 4+ years of experience in strategic business planning, including market analysis, resource modeling, and service level definition.
  • 3+ years of experience developing incentive or performance acceleration programs with measurable uplift in key metrics.

#MicrosoftAI #MicrosoftAdvertising



Sales Excellence IC4 – The typical base pay range for this role across the U.S. is USD $106,400 – $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 – $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay


This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.




Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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Sales Excellence Manager, SMB Advertising Sales Sales Excellence Manager, SMB Advertising Sales

Location
San Francisco, United States
Job Number
200028979-en-5
City
San Francisco
Team
Microsoft Advertising
Country
United States
Discipline
Sales Excellence
Overview

We are seeking a Sales Excellence Manager who is passionate about combining strategic planning, analytical acumen, and tactical execution to maximize the effectiveness of our Small & Medium Business (SMB) Advertising Sales team.

 

In this role, you will be a trusted advisor to both the General Manager and Operations Leader of SMB Sales and will need to understand all aspects of their business, including the industry and competitive landscape in their verticals, the playbook for winning market and mindshare, and the resources needed to drive this plan. This role enables Sales with programs, tools, processes, and insights as a competitive differentiator and driver of growth. This opportunity will allow you to balance leading, doing, and influencing, in close partnership with a matrixed partner set. This is a unique position from which to drive thought-leadership, connection, and executional excellence to our key stakeholders. Sales Excellence Managers are adaptive, balance big-picture thinking with a keen eye for details, are energized by inclusive collaboration, and continually raise the bar with world-class operational excellence.

 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.  

 

Starting January 26, 2026, Microsoft AI (MAI) employees who live within a 50- mile commute of a designated Microsoft office in the U.S. or 25-mile commute of a non-U.S., country-specific location are expected to work from the office at least four days per week. This expectation is subject to local law and may vary by jurisdiction.



Responsibilities
  • Business Partnership and Enablement
    • Drives sales growth through business and portfolio planning. Analyzes the market outlook and leverages business insights that benchmark performance and makes suggestions on current and future actions based on key drivers, opportunities, and/or risks. Supports the integration, alignment, and execution of the actions defined in plans.
  • Enables Sales Motion Strategy
    • Enables sales teams to execute on strategies for opportunity management (e.g., up-sell, cross-sell, renewal, recapture). Contributes to operationalizing prioritized sales plans and industry solutions. Identifies opportunities to generate new business and accelerate the closing of existing opportunities.
  • Sales Coaching for Growth and Success
    • Coaches and builds relationships with sales team on executing key priorities. Engages sales managers to become more effective coaches to front-line sellers. Helps sales team achieve increased individual and team knowledge, sales capability, and collaborative selling efforts.
    • Also contributes to optimizing sales team processes and utilization of sales tools and reporting.
  • Leverages Insights & Reporting
    • Contributes to analytics on key revenue drivers (e.g., by vertical/product/geo). Leverages reporting and analytical capabilities to generate data-based insights and enable visibility into revenue and forecast for sellers, sales managers, leaders, and partners.
  • Driving Sales Process Discipline
    • Instills process discipline, consistency, adherence to standards and excellence in execution, and shares best practices within their team.
    • Holds sales managers accountable for account plan quality, completeness, and pipeline health.
  • Extending Executive Capacity
    • Represents as an internal advocate and an extension of Sales leadership. Advises on and contributes to various aspects of business management (e.g., employee engagement, resource allocation, change management, building high-performing teams) in collaboration with leadership and cross-functional teams.
  • Program Management
    • Leads and/or participates in the design, build, launch and run of global strategic programs.
  • Culture & Values


Qualifications

Required Qualifications:

  • 4+ years experience in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field OR equivalent experience.
  • 3+ years of experience using data to drive business outcomes or inform business decisions.
  • 3+ years of experience managing relationships with stakeholders, clients, and/or customers.

 

Preferred Qualifications:

  • Bachelor’s Degree in a related field.
  • 3+ years managing projects, including planning, managing timelines, and tracking progress, and/or change management experience.
  • Solid understanding of the online advertising ecosystem.
  • 4+ years managing programs across a matrixed stakeholder set, including planning, managing timelines, tracking progress, and change management experience.
  • 4+ years of experience with data-based storytelling that has impacted organizational strategy.
  • 4+ years of experience in strategic business planning, including market analysis, resource modeling, and service level definition.
  • 3+ years of experience developing incentive or performance acceleration programs with measurable uplift in key metrics.

#MicrosoftAI #MicrosoftAdvertising



Sales Excellence IC4 – The typical base pay range for this role across the U.S. is USD $106,400 – $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 – $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay


This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.




Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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Beijing, China
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Sales Excellence Manager, SMB Advertising Sales Sales Excellence Manager, SMB Advertising Sales

Location
Atlanta, United States
Job Number
200028979-en-6
City
Atlanta
Team
Microsoft Advertising
Country
United States
Discipline
Sales Excellence
Overview

We are seeking a Sales Excellence Manager who is passionate about combining strategic planning, analytical acumen, and tactical execution to maximize the effectiveness of our Small & Medium Business (SMB) Advertising Sales team.

 

In this role, you will be a trusted advisor to both the General Manager and Operations Leader of SMB Sales and will need to understand all aspects of their business, including the industry and competitive landscape in their verticals, the playbook for winning market and mindshare, and the resources needed to drive this plan. This role enables Sales with programs, tools, processes, and insights as a competitive differentiator and driver of growth. This opportunity will allow you to balance leading, doing, and influencing, in close partnership with a matrixed partner set. This is a unique position from which to drive thought-leadership, connection, and executional excellence to our key stakeholders. Sales Excellence Managers are adaptive, balance big-picture thinking with a keen eye for details, are energized by inclusive collaboration, and continually raise the bar with world-class operational excellence.

 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.  

 

Starting January 26, 2026, Microsoft AI (MAI) employees who live within a 50- mile commute of a designated Microsoft office in the U.S. or 25-mile commute of a non-U.S., country-specific location are expected to work from the office at least four days per week. This expectation is subject to local law and may vary by jurisdiction.



Responsibilities
  • Business Partnership and Enablement
    • Drives sales growth through business and portfolio planning. Analyzes the market outlook and leverages business insights that benchmark performance and makes suggestions on current and future actions based on key drivers, opportunities, and/or risks. Supports the integration, alignment, and execution of the actions defined in plans.
  • Enables Sales Motion Strategy
    • Enables sales teams to execute on strategies for opportunity management (e.g., up-sell, cross-sell, renewal, recapture). Contributes to operationalizing prioritized sales plans and industry solutions. Identifies opportunities to generate new business and accelerate the closing of existing opportunities.
  • Sales Coaching for Growth and Success
    • Coaches and builds relationships with sales team on executing key priorities. Engages sales managers to become more effective coaches to front-line sellers. Helps sales team achieve increased individual and team knowledge, sales capability, and collaborative selling efforts.
    • Also contributes to optimizing sales team processes and utilization of sales tools and reporting.
  • Leverages Insights & Reporting
    • Contributes to analytics on key revenue drivers (e.g., by vertical/product/geo). Leverages reporting and analytical capabilities to generate data-based insights and enable visibility into revenue and forecast for sellers, sales managers, leaders, and partners.
  • Driving Sales Process Discipline
    • Instills process discipline, consistency, adherence to standards and excellence in execution, and shares best practices within their team.
    • Holds sales managers accountable for account plan quality, completeness, and pipeline health.
  • Extending Executive Capacity
    • Represents as an internal advocate and an extension of Sales leadership. Advises on and contributes to various aspects of business management (e.g., employee engagement, resource allocation, change management, building high-performing teams) in collaboration with leadership and cross-functional teams.
  • Program Management
    • Leads and/or participates in the design, build, launch and run of global strategic programs.
  • Culture & Values


Qualifications

Required Qualifications:

  • 4+ years experience in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field OR equivalent experience.
  • 3+ years of experience using data to drive business outcomes or inform business decisions.
  • 3+ years of experience managing relationships with stakeholders, clients, and/or customers.

 

Preferred Qualifications:

  • Bachelor’s Degree in a related field.
  • 3+ years managing projects, including planning, managing timelines, and tracking progress, and/or change management experience.
  • Solid understanding of the online advertising ecosystem.
  • 4+ years managing programs across a matrixed stakeholder set, including planning, managing timelines, tracking progress, and change management experience.
  • 4+ years of experience with data-based storytelling that has impacted organizational strategy.
  • 4+ years of experience in strategic business planning, including market analysis, resource modeling, and service level definition.
  • 3+ years of experience developing incentive or performance acceleration programs with measurable uplift in key metrics.

#MicrosoftAI #MicrosoftAdvertising



Sales Excellence IC4 – The typical base pay range for this role across the U.S. is USD $106,400 – $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 – $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay


This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.




Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Similar jobs

Sr Account Executive(Advertising)

Beijing, China
Advertising Account Management

Principal Software Engineer

Bengaluru, India
Software Engineering

Member of Technical Staff, AI Product, Android Engineer

Mountain View, US
Software Engineering

Austin, United States

Sales Excellence Manager, SMB Advertising Sales Sales Excellence Manager, SMB Advertising Sales

Location
Austin, United States
Job Number
200028979-en-7
City
Austin
Team
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Country
United States
Discipline
Sales Excellence
Overview

We are seeking a Sales Excellence Manager who is passionate about combining strategic planning, analytical acumen, and tactical execution to maximize the effectiveness of our Small & Medium Business (SMB) Advertising Sales team.

 

In this role, you will be a trusted advisor to both the General Manager and Operations Leader of SMB Sales and will need to understand all aspects of their business, including the industry and competitive landscape in their verticals, the playbook for winning market and mindshare, and the resources needed to drive this plan. This role enables Sales with programs, tools, processes, and insights as a competitive differentiator and driver of growth. This opportunity will allow you to balance leading, doing, and influencing, in close partnership with a matrixed partner set. This is a unique position from which to drive thought-leadership, connection, and executional excellence to our key stakeholders. Sales Excellence Managers are adaptive, balance big-picture thinking with a keen eye for details, are energized by inclusive collaboration, and continually raise the bar with world-class operational excellence.

 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.  

 

Starting January 26, 2026, Microsoft AI (MAI) employees who live within a 50- mile commute of a designated Microsoft office in the U.S. or 25-mile commute of a non-U.S., country-specific location are expected to work from the office at least four days per week. This expectation is subject to local law and may vary by jurisdiction.



Responsibilities
  • Business Partnership and Enablement
    • Drives sales growth through business and portfolio planning. Analyzes the market outlook and leverages business insights that benchmark performance and makes suggestions on current and future actions based on key drivers, opportunities, and/or risks. Supports the integration, alignment, and execution of the actions defined in plans.
  • Enables Sales Motion Strategy
    • Enables sales teams to execute on strategies for opportunity management (e.g., up-sell, cross-sell, renewal, recapture). Contributes to operationalizing prioritized sales plans and industry solutions. Identifies opportunities to generate new business and accelerate the closing of existing opportunities.
  • Sales Coaching for Growth and Success
    • Coaches and builds relationships with sales team on executing key priorities. Engages sales managers to become more effective coaches to front-line sellers. Helps sales team achieve increased individual and team knowledge, sales capability, and collaborative selling efforts.
    • Also contributes to optimizing sales team processes and utilization of sales tools and reporting.
  • Leverages Insights & Reporting
    • Contributes to analytics on key revenue drivers (e.g., by vertical/product/geo). Leverages reporting and analytical capabilities to generate data-based insights and enable visibility into revenue and forecast for sellers, sales managers, leaders, and partners.
  • Driving Sales Process Discipline
    • Instills process discipline, consistency, adherence to standards and excellence in execution, and shares best practices within their team.
    • Holds sales managers accountable for account plan quality, completeness, and pipeline health.
  • Extending Executive Capacity
    • Represents as an internal advocate and an extension of Sales leadership. Advises on and contributes to various aspects of business management (e.g., employee engagement, resource allocation, change management, building high-performing teams) in collaboration with leadership and cross-functional teams.
  • Program Management
    • Leads and/or participates in the design, build, launch and run of global strategic programs.
  • Culture & Values


Qualifications

Required Qualifications:

  • 4+ years experience in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field OR equivalent experience.
  • 3+ years of experience using data to drive business outcomes or inform business decisions.
  • 3+ years of experience managing relationships with stakeholders, clients, and/or customers.

 

Preferred Qualifications:

  • Bachelor’s Degree in a related field.
  • 3+ years managing projects, including planning, managing timelines, and tracking progress, and/or change management experience.
  • Solid understanding of the online advertising ecosystem.
  • 4+ years managing programs across a matrixed stakeholder set, including planning, managing timelines, tracking progress, and change management experience.
  • 4+ years of experience with data-based storytelling that has impacted organizational strategy.
  • 4+ years of experience in strategic business planning, including market analysis, resource modeling, and service level definition.
  • 3+ years of experience developing incentive or performance acceleration programs with measurable uplift in key metrics.

#MicrosoftAI #MicrosoftAdvertising



Sales Excellence IC4 – The typical base pay range for this role across the U.S. is USD $106,400 – $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 – $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay


This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.




Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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