Job Number
1970324837017241-en-1
Overview
At Microsoft AI (MAI) we are pushing the boundaries of technology. We are creating unique, beautiful and powerful products that will change lives. A small, friendly, fast-moving team, we support each other to do the best work of our lives, always looking to break new ground, fast. We are proud of what we build, how we build it and that our products will define the AI era. We run lean, obsess about users, and always make our decisions based on the evidence. We ship regularly, so your work will have real and immediate impact. It’s a time of huge change in the AI landscape, and this role will put you right in the heart of it.
We are seeking a Senior Product Evangelist and Community Builder to join Microsoft AI.
This hands-on role will help shape how our products are understood, adopted, and celebrated—through storytelling, demos, and direct engagement with users and the AI community.
You’ll be a visible, credible, and technically fluent spokesperson who can translate product capabilities into compelling stories, inspire adoption through real-world use cases, and build deep, authentic relationships that drive community engagement and product advocacy.
You will collaborate closely with product, engineering, communications, and marketing counterparts and help serve as the connective tissue between our internal teams and our users and industry influencers.
By applying to this role based in U.S. Mountain View, CA. You are required to be local to the San Francisco area and be in office 3 days a week.
Responsibilities
Product Evangelism
- Build relationships with power users.
- Translate technical features into user-centered stories and use cases.
- Maintain a deep understanding of competitive AI tools and trends.
- Take Microsoft AI into the conversations that shape the industry, from events to online spaces.
- Act as a spokesperson for Microsoft AI—comfortable demoing products live and on-camera, if needed.
- Collaborate with communications and marketing colleagues to help amplify user success stories and thought leadership across relevant channels.
Feedback and Insights
- Design and manage consistent processes to gather community feedback through surveys, AMAs, polls, and discussion tracking.
- Regularly synthesize feedback —surfacing trends, concerns, and opportunities for product – into actionable insights for product and marketing teams.
- Collaborate with the central communications, PR, and marketing teams to align community and influencer engagement with overall brand and messaging strategy.
- Maintain strong feedback loops between the community, product teams, and leadership.
Community Leadership and Engagement
- Build, moderate, and grow our Discord server and other community platforms.
- Host community AMAs, fireside chats, and live discussions.
- Identify, nurture, and elevate power users and early adopters.
Qualifications
Required Qualifications
- Bachelor’s Degree in Business, Marketing, Communications, or related field AND 5+ years in Community Management, Product Evangelism, Technical Product Marketing, or related experience
- At least 3 years of hands-on experience exploring and leveraging AI tools, with a strong grasp of current trends and a passion for experimenting with emerging technologies.
- Existing relationships with AI thought leaders and communities.
- Strong public speaking, virtual event facilitation, and on-camera experience are preferred.
- Strong writing experience e.g. blogs, social media, forums is preferred.
- 3+ years of experience building online communities, facilitating virtual events, or creating an advocacy program from scratch.
- Ability to navigate both startup environments and large corporate structures.
- Empathy for users and a passion for community-driven growth.
Preferred Qualifications
- Bachelor’s Degree in Business, Marketing, Communications, or related field AND 7+ years in Community Management, Product Evangelism, Technical Product Marketing, or related experience
- 3+ years of specialized functional (e.g., AI, technology) experience.
- 4+ years of experience presenting complex information to leadership audience(s) and influencing decision making.
- 5+ years of experience building online communities, facilitating virtual events, or creating an advocacy program from scratch.
- At least 3 years of hands-on experience exploring and leveraging AI tools, with a strong grasp of current trends and a passion for experimenting with emerging technologies.
- Existing relationships with AI thought leaders and communities.
- Strong public speaking, virtual event facilitation, and on-camera experience are preferred.
- Strong writing experience e.g. blogs, social media, forums is preferred.
- Ability to navigate both startup environments and large corporate structures.
- Empathy for users and a passion for community-driven growth.
Communications IC4 – The typical base pay range for this role across the U.S. is USD $106,400 – $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 – $222,600 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until 7/21/2025.
#MicrosoftAI #copilot
